Privacy and cookies

Your personal data

Luxaflex® is the brand name of Hunter Douglas Limited. Looking after the personal data you share with Luxaflex® is very important to us. We want you to be confident that your data is safe and secure and understand how we use it to inform and service your requests regarding our products and services.

What information do we collect about you?

We collect information about you when you register with us on our website. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Personal information collected may include, name, home address, e-mail address, telephone number etc. Information relating to your use of our website is collected using Cookies (see below).

What do we do with the information?

The information provided may be used to service a particular request you have made online e.g. sending samples, brochures, requesting a Luxaflex® dealer to contact you. We may also use your information to keep you up-to-date with a range of products and services provided by Luxaflex®. This may include news of new product launches, special events, promotions. Your personal information may also be used to follow-up on any request you have made with regard to our products and services.

How do we protect your personal data?

To protect your information, we use computer safeguards such as firewalls, current anti- virus software and data encryption. We also enforce physical access controls to our buildings and files to keep this data safe. We only authorise access to employees who need it to carry out their job responsibilities.

Sharing your information?

The information we hold on you will not be shared with other companies for unrelated marketing purposes. We may however share it with other companies working on our behalf and under our direction for the purpose of servicing your requests. Any company using/storing your data will have an agreement with Luxaflex® to use and protect your data as directed by Luxaflex®.

Your rights on your personal data

You have the right to request a copy of the information that we hold about you, change information you believe to be inaccurate and request some/all of the information we hold on you to be removed. For any of the above, please contact the Data Protection Administrator at:

Hunter Douglas Ltd
Battersea Road
Heaton Mersey Industrial Estate
Stockport, Cheshire SK4 3EQ
United Kingdom

Registered in England and Wales 2040222

Phone: 0161 442 9500

You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted by us, please send an e-mail to If you no longer wish to receive monthly e-mails from us, click the unsubscribe link which can be found in the e-mail footer.

Other websites

Our website may contain links to other websites which are unconnected to Luxaflex®. This Privacy and Cookies policy only applies to Luxaflex®, therefore we recommend you read the Privacy policy relating to those websites.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track the visitor’s use of the website and compile statistical reports on website activity. For further information visit

You can set your browser not to accept Cookies and the above website tells you how to remove Cookies from your browser. In some cases however, the website features may not function as a result.

Changes to our Privacy and Cookies policy.

We keep our Privacy policy under regular review and we will place any updates on this webpage.